Fun with phones
Friday, March 30, 2007 by 1peanut
Fax people: It's your phone line.
Phone company: It's your fax machine.
3 hours later I talk to someone in repairs at the phone company-
"Alright, I want you to fax something and put the phone to the machine so i can hear what it does."
"Okay" sends fax, it rings, rings, click. "did you hear that?"
"Yeah. Okay try it now."
"Holy shit! it went through. oops sorry."
"That's okay"
"What did you do? I've been fighting with customer service all morning. they kept saying it was my fax machine."
"Yeah, customer service never knows what they're talking about." it's kind of bad when branches of your own company say you suck
"Oh"
And just like that..... "okay, try it now" just that quick, long enough for him to say that sentence and my fax phone was working fine.
As you might imagine I was in a slightly annoyed mood after spending 3 hours on a 15 second problem. And then this happened.....
The phone rang and it was a telemarketer. I usually just say my boss is not in or if I'm bored and have time, I like to mess with them. Yesterday I didn't feel like dealing so I hung up on her.
Heh. Let the fun times roll.
*ring*
"....... survey, how can I help you?"
"Do you always hang up on people"
"....what? who is this?" see I had already forgotten about her less then 1 second after hanging up
"I just called and you hung up on me. Is it your job to hang up on people?"
"Are you fucking kidding me? Is it YOUR job to call potential customers back and instruct them on their manners?"
"well, you were rude!"
"Whatever, are your phone calls 'recorded to ensure customer satisfaction'?" oh yes, a little recording informed me of this the first time she called
"......"
"That's what I thought. Go ahead and record this then. Fuck off."
and then I hung up on her again.
Sitting at my desk I veered between pissed off- the nerve of some people, and laughter, because really, the nerve of some people.
Who knows, while I spent the morning on the phone arguing, maybe she spent the morning getting hung up on and my hang up was the last straw.
Either way you kinda got to give it to her. Who out there hasn't wanted to call someone back let them have it?
